Zee’s Smoke Shop / WWW.ZEEVAPOR.COM

Hours of Operation:

Monday-Friday 9am-4pm

Your use of this website and the information available on this site is subject to the following terms and conditions:

ID Policy-

  •  Zee’s Smoke Shop reserves the right to ask for additional verification through our ID verification system called GetVerdict.
    • How does GetVerdict work? If your order needs additional verification, you will be sent a link to upload your government issued ID via email, along with a selfie to confirm the ID matches the person who is submitting the information. The GetVerdict link is sent to the email that is entered at the checkout. We are not responsible if there are order delays due to the email being overlooked by the customer. 
    • Do I have to keep doing the GetVerdict ID verification every time I place an order? No, once you’re in the system, you will not have to repeat the GetVerdict ID check. 
    • When would I get a GetVerdict ID check?
      • If you are a first-time customer and your order exceeds a certain dollar amount. 
      • If you are a first-time customer and your billing/shipping do not match. 

Return Policy-

  • All sales are final on the following products:  Exotic Chips/Snacks/Cookies/Drinks
  • All products are “as is” and are disclaimed from the warranties of merchantability and fitness for particular purpose. If you believe you have received a defective product, please contact us at our email address; zeevaporhf@gmail.com for further assistance.
  • All products manufactured by Puffco Corp.  that are deemed DOA, or become defective overtime, must be exchanged through their warranty process. We are NOT responsible for replacing ANY products manufactured by Puffco Corp. 
  • If you choose to exchange your product for a different one, you may do so, but you must cover return shipping charges. Merchandise must be returned within 7 days.
  • Items must be in their original form (NOT used or altered). Used items are not returnable.
  • We reserve the right to refuse a refund or exchange if the items show any signs of wear, use, or alterations. We are not allowed to take back used products, please inspect & water test your product before use!
  • If you believe an item is defective please email zeevaporhf@gmail.com before sending the item back.
  • We are not responsible for lost returns or exchanges.
  • Original shipping and handling charges are not refundable.
  • We can only issue STORE CREDIT for ALL orders regardless of if they have shipped, or not.  
  • If the product is undamaged and you would like to return it, you can do so for credit ONLY within 7 days after you have purchased the product. Please repackage your item the way you received it to avoid damage during shipping, we are not responsible for broken/damaged exchanges & returns.  
  • **Customs/Import Duties for International Orders are NOT included in Shipping Price**
  • **Prices Subject To Change**

Shipping Policy-

  • All products will be shipped discretely via USPS shipping. You will receive an email with a tracking number as soon as we start packing your order, & that label will update within 1-3 business days. Orders shipped with USPS get dropped off within 3 business days. Please give us time to pack your order.
    • First Class shipping takes between 5-15 business days,
    • Priority Mail shipping will be between 3-5 business days,
    • Express Shipping is 1-2 business days.
  • Orders ship between 24 & 72 hours of the order being placed. Once again, please note our shipping department is closed on weekends. Additionally, please double check that you have submitted the correct shipping address, we are not responsible for mis-deliveries or lost packages due to address errors; it is the sole responsibility of the customer to ensure they’ve entered the correct information. 
  • For shipping/delivery related questions while orders are in transit please reach out to the appropriate carrier. (USPS/UPS/FedEx)
  • All orders not labeled as “Pre-Order” will ship within 24-72 hours of placing the order. 
  • SELECT  orders require signature at the time of delivery. If there are delays caused by the customer being unable to sign for the package at the time of delivery, we are not responsible for reimbursements of shipping costs associated with the order. 
  • Tracking will be given to the CUSTOMER within 24-72 hours. Orders are packed & shipped the following day.
  • We are not responsible for items lost in transit, items sent to the wrong address, customer is responsible for filing claim with shipping company.
  • We are no responsible for items damaged in transit, unless there was a packaging error on our part.

Age Policy:

You must be at least 21 years old to purchase from zeevapor.com! By entering our website, purchasing or entering the store, you agree you are at least 21 years of age and have a government issued ID to verify.

Privacy Policy

Zee Vapor Privacy Policy
This privacy policy explains how Zee Vapor collects, processes, and safeguards the information you provide while using our website. We are committed to protecting your privacy, and any information collected will only be used in accordance with this policy.

Updates to the Policy
Zee Vapor may revise this policy from time to time. We encourage you to review this page periodically to stay informed of any changes.

Information Collected
We collect customer information to provide our products and services effectively. The information we may collect includes:

  • Name
  • Address
  • Zip Code
  • Telephone Number
  • Email Address
  • Order History
  • Credit or Debit Card Information
  • Business Verification Documents (for B2B verification)
  • IP Addresses (for security purposes)

This data is used to fulfill orders, enhance customer experiences, and ensure secure transactions. Business verification documents are securely stored to verify that shipments are made only to legitimate businesses.

Credit and Debit Card Information
Payment details are collected at the time of purchase but are never stored on our premises. If you opt to keep a card on file, it is securely stored within our payment processor’s vault.

Use of Information
Zee Vapor may collect and use your information when you:

  • Create an account
  • Place or return an order
  • Inquire about products or services
  • Sign up for email updates or other promotional materials

Your information is not sold or shared with third parties except for the specific purpose of providing our services or where required by law. Information gathered through cookies, surveys, and other means is used internally to enhance your experience.

Email Marketing
When you create an account, you are automatically subscribed to our email marketing list. We send emails about new products, special offers, and updates. You may unsubscribe at any time by clicking the “Unsubscribe” link in the email or contacting us at zeevaporhf@gmail.com

Text Messages
If a mobile phone number is provided, we may send promotional texts about products or sales. You may opt out of receiving these texts by replying “STOP.”

Third-Party Data Sharing for Analysis
We may share your data with third-party vendors and service providers for services such as payment processing, business analytics, marketing, and data processing. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Cookies
Our website uses cookies to enhance your experience. Cookies store information about your preferences and help us tailor our website to your needs. You can disable cookies in your browser, but this may affect website functionality.

Security
We are committed to securing your personal information. We use physical, electronic, and administrative safeguards to prevent unauthorized access and ensure the proper use of your data.

Managing Your Information
You have the right to opt out of marketing emails at any time. Additionally, if you would like to review, update, or correct your personal information, please contact us via email at contact us at zeevaporhf@gmail.com.

Frequently Asked Questions

  • When are website drops?
    • We have new heady glass drops every weekday Monday-Friday! Check out the “New Arrivals” section every day at noon!  
  • It’s been more than 3 business days, but my tracking number hasn’t updated yet?
    • Sometime USPS packages don’t update until they get to the 2nd Post Office facility. First Class packages can sometimes take between 5-15 business days to update. If your package has still not updated after this time frame, please call Customer Service Line: (630)-237-4541 
  • I Placed my order, but I received an E-Mail/Text asking for me to verify information?
    • To protect both, you, the customer, and us from fraudulent transactions, we may ask that you send a picture of your ID or a piece of recent mail from the same name & address. Orders shipping to a different address or name other than the credit/debit card holder at the credit/debit card holder’s billing address will be subject to a secondary verbal credit/debit card verification from the credit/debit card holder and may require additional time to ship. The order must be verified before we ship your purchase. Orders may be subject to secondary verification. If the value of your order is valued at $500.00 or more identification & credit/debit card verification will be required. We reserve the right to verify any order. To avoid such issues on larger orders, we suggest pay via Sezzle or just making sure your billing and shipping address match up. This only applies to first time customers whom have different billing/shipping addresses. Verification is only needed once! 

Zee’s does not does not judge or discriminate based on a person’s national origin, race, color, religion, disability, sex, familial status, sexual orientation, etc. Everyone 21 years or older is welcome, and we reserve the right to discontinue business with any customers/artists whom doesn’t share our same views/values. 

Zee’s Smoke Shop reserves the right, in its sole discretion, to terminate your access to all of the Services at any time. zeevapor.com serves this right for any reason whatsoever without prior notice or liability. Reasons for termination shall include, but not be limited to, (a) requests by law enforcement, (b) reaches or violations of the Terms and Conditions (c) unexpected technical or security issues or problems, (d) Any fraud whether it’s Credit Card or false information provided for accounts and (e) extended periods of inactivity. We prosecute against all Credit Card Fraud.

Zee’s Smoke Shop has the right but not the duty to monitor and edit or remove any comments or product review (“Comments”) posted by users on this site. You are solely responsible for the Comments you post on or through this site, for their accuracy, and for the consequences of submitting and posting those Comments. Also, you should be skeptical about information provided by others, and you acknowledge that the use of any Comments posted on the site is at your own risk. For example, we are not responsible for, and we do not endorse, the opinions, advice, suggestions or recommendations posted or sent by users in any Comments and we specifically disclaim any liability in connection therewith. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or malware that could in any way affect the operation of this site.

This site may contain typographical errors or inaccuracies and may not be complete or current. Zeevapor.com therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience, and will help make it right!

If you have any other questions or concerns please contact us! Our shipping hours are Monday-Friday 9am to 4pm.

Customer Service Line: (630)-237-4541

Our only OFFICIAL Instagram is @zee.vapor_