Zee’s Smoke Shop / WWW.ZEEVAPOR.COM
Hours of Operation:
Your use of this website and the information available on this site is subject to the following terms and conditions:
- All products are “as is” and are disclaimed from the warranties of merchantability and fitness for particular purpose. If you believe you have received a defective product, please contact us at our email address; firstname.lastname@example.org for further assistance.
- If you choose to exchange your product for a different one, you may do so, but you must cover return shipping charges. Merchandise must be returned within 7 days.
- Items must be in their original form (NOT used or altered). Used items are not returnable.
- We reserve the right to refuse a refund or exchange if the items show any signs of wear, use, or alterations. We are not allowed to take back used products, please inspect & water test your product before use!
- If you believe an item is defective please email email@example.com before sending the item back.
- We are not responsible for lost returns or exchanges.
- Original shipping and handling charges are not refundable.
- If the order has not shipped and you’d like to cancel it, we can only issue STORE CREDIT.
- If the product is undamaged and you would like to return it, you can do so for credit ONLY within 7 days after you have purchased the product. Please repackage your item the way you received it to avoid damage during shipping, we are not responsible for broken/damaged exchanges & returns.
- **Customs/Import Duties for International Orders are NOT included in Shipping Price**
- **Prices Subject To Change**
- All products will be shipped discretely via USPS shipping. You will receive an email with a tracking number as soon as we start packing your order, & that label will update within 1-3 business days. Orders shipped with USPS get dropped off within 3 business days. Please give us time to pack your order.
- First Class shipping takes between 5-15 business days,
- Priority Mail shipping will be between 3-5 business days,
- Express Shipping is 1-2 business days.
- Orders ship between 24 & 72 hours of the order being placed. Once again, please note our shipping department is closed on weekends. Additionally, please double check that you have submitted the correct shipping address, we are not responsible for mis-deliveries or lost packages due to address errors; it is the sole responsibility of the customer to ensure they’ve entered the correct information.
- For shipping/delivery related questions while orders are in transit please reach out to the appropriate carrier. (USPS/UPS/FedEx)
- All orders not labeled as “Pre-Order” will ship within 24-72 hours of placing the order.
- Tracking will be given to the CUSTOMER within 24-72 hours. Orders are packed & shipped the following day.
- We are not responsible for items lost in transit, items sent to the wrong address, customer is responsible for filing claim with shipping company.
- We are no responsible for items damaged in transit, unless there was a packaging error on our part.
You must be at least 21 years old to purchase from zeevapor.com! By entering our website, purchasing or entering the store, you agree you are at least 21 years of age and have a government issued ID to verify.
Frequently Asked Questions
- When are website drops?
- We have new heady glass drops every weekday Monday-Friday! Check out the “New Arrivals” section every day at noon!
- It’s been more than 3 business days, but my tracking number hasn’t updated yet?
- Sometime USPS packages don’t update until they get to the 2nd Post Office facility. First Class packages can sometimes take between 5-15 business days to update. If your package has still not updated after this time frame, please call Customer Service Line: (630)-237-4541
- I Placed my order, but I received an E-Mail/Text asking for me to verify information?
- To protect both, you, the customer, and us from fraudulent transactions, we may ask that you send a picture of your your ID or a piece of recent mail from the same name & address. Orders shipping to a different address or name other than the credit/debit card holder at the credit/debit card holder’s billing address will be subject to a secondary verbal credit/debit card verification from the credit/debit card holder and may require additional time to ship. The order must be verified before we ship your purchase. Orders may be subject to secondary verification. If the value of your order is valued at $500.00 or more identification & credit/debit card verification will be required. We reserve the right to verify any order. To avoid such issues on larger orders, we suggest pay via Sezzle or just making sure your billing and shipping address match up. This only applies to first time customers whom have different billing/shipping addresses. Verification is only needed once!
Zee’s does not does not judge or discriminate based on a person’s national origin, race, color, religion, disability, sex, familial status, sexual orientation, etc. Everyone 21 years or older is welcome, and we reserve the right to discontinue business with any customers/artists whom doesn’t share our same views/values.
Zee’s Smoke Shop reserves the right, in its sole discretion, to terminate your access to all of the Services at any time. zeevapor.com serves this right for any reason whatsoever without prior notice or liability. Reasons for termination shall include, but not be limited to, (a) requests by law enforcement, (b) reaches or violations of the Terms and Conditions (c) unexpected technical or security issues or problems, (d) Any fraud whether it’s Credit Card or false information provided for accounts and (e) extended periods of inactivity. We prosecute against all Credit Card Fraud.
Zee’s Smoke Shop has the right but not the duty to monitor and edit or remove any comments or product review (“Comments”) posted by users on this site. You are solely responsible for the Comments you post on or through this site, for their accuracy, and for the consequences of submitting and posting those Comments. Also, you should be skeptical about information provided by others, and you acknowledge that the use of any Comments posted on the site is at your own risk. For example, we are not responsible for, and we do not endorse, the opinions, advice, suggestions or recommendations posted or sent by users in any Comments and we specifically disclaim any liability in connection therewith. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or malware that could in any way affect the operation of this site.
This site may contain typographical errors or inaccuracies and may not be complete or current. Zeevapor.com therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience, and will help make it right!
If you have any other questions or concerns please contact us! Our shipping hours are Monday-Friday 9am to 4pm.
Customer Service Line: (630)-237-4541
Our only OFFICIAL Instagram is @zee.vapor_